Course Overview

This professional training program prepares students to work as baristas, shift supervisors, café managers, or to open and operate their own coffee shop. The curriculum combines coffee knowledge, drink preparation, food safety, customer service, business management, and entrepreneurship.

Course Level: Professional Certificate
Duration: 8–12 Weeks (80–120 Training Hours)
Delivery: Online, In-Person, or Hybrid
Prerequisites: None

Learning Objectives

Upon completion, students will be able to:

• Understand coffee from farm to cup.
• Identify coffee beans and roasting levels.
• Operate commercial espresso equipment safely.
• Prepare professional coffee and espresso beverages.
• Create specialty drinks and seasonal menu items.
• Provide exceptional customer service.
• Maintain food safety and sanitation standards.
• Manage coffee shop inventory and purchasing.
• Control food and beverage costs.
• Manage daily coffee shop operations.
• Develop marketing strategies.
• Launch and operate a profitable coffee business.